Privacy Policy & Terms of Use

Introduction

Welcome to The Den VIP. We are committed to protecting your privacy and ensuring a safe and enjoyable experience on our website. This document outlines our policies regarding the collection, use, and sharing of your information, as well as the terms governing your use of our services.

Information We Collect

We may collect personal information such as your name, email address, phone number, and any other details you provide when making reservations, applying to work with us, signing up for newsletters, or contacting us. We also collect non-personal information such as browser type, IP address, and usage data to improve our website.

How We Use Your Information

Your information is used to provide and improve our services, communicate with you about events, reservations, applications, and promotions, process reservations and job applications, and respond to inquiries. We do not sell or rent your personal information to third parties.

Sharing of Information

We may share your information with trusted service providers who assist us in operating our website and services, such as email marketing platforms, payment processors, or file storage systems. All third parties are required to keep your information confidential. We may also disclose information if required by law or to protect our rights.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

File Retention Policy

For job applications submitted through our website, including resumes and audition videos, files will be securely stored on our system and automatically transitioned to cold storage after 2 months. After this period, files may be archived or deleted in accordance with our data retention policy.

Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control or disable cookies through your browser settings, but this may affect site functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

Your Rights

You have the right to access, correct, or delete your personal information held by us. You may also opt out of receiving marketing communications at any time by following the unsubscribe instructions included in our emails.

Terms of Use

By using our website, you agree to comply with all applicable laws and regulations. You agree not to use the site for any unlawful purpose or in any way that could damage or impair the site or interfere with others' use.

Intellectual Property

All content on this website, including text, images, logos, and videos, is the property of The Den VIP or its licensors and is protected by copyright and other intellectual property laws. Unauthorized use is prohibited.

Limitation of Liability

We are not liable for any damages arising from the use or inability to use our website, including but not limited to direct, indirect, incidental, or consequential damages. Use the site at your own risk.

Governing Law

These policies and terms are governed by the laws of the jurisdiction in which The Den VIP operates, without regard to conflict of law principles.

Contact Us

If you have any questions or concerns about our privacy practices or terms, please contact us at info@thedenvip.com.